Sunday, February 26, 2006


Websites : Under Construction - OUCH!!#!

If there was only ONE thing you should never put on your webpage, it's "Under Construction".

OK, yes of course there are more things you should never do, but we'll cover those another day. :)

So you're wondering why it's a no-no to use these two words?

Briefly, it makes you look totally unprofessional [if that's the look you were aiming for], silly, unprepared, etc, etc, etc.

It makes it sound like you've thrown a page online or a website, but didn't have 5 minutes to type one sentence with some meaning, and you probably won't find the time to do so in the very near future.

Oh dear.

Such a shame, someone's visited your page from the other side of the cosmos and all you can say is ... "Under Construction".

What should you do instead?

[1] don't publish that page until you have text for it, or
[2] publish it now but take the 37.5 seconds required to write ONE sentence about what is going to appear on the page.

How hard is it to write this on a Products Page until you have more info:

"Our products are the best in this industry. Please call us to speak to one of our staff today, or click here to email us with your enquiry - we'll get back to you as quickly as possible!"

It takes a soupçon of time [that's French for teeny-weeny amount] - go on, if you have written any words like "Under Construction" on YOUR site, skulk away and fix it - pronto!

Cheers

Tell me when this blog is updated

what is this?

Saturday, February 25, 2006


Saying Thank You ... so simple, so effective

One of the simplest things we can do as business owners is to say Thank You - to people who contact us via phone, email, blog or letter. They might be clients, potential clients, past clients - they might even be our competition or rivals.

I love sending Thank You cards - they create a wonderful impression in this email-frenzied world.


I make the cards myself from my handpainted silk, and handwrite in them. The people who receive them tell me how surprised they are, and tickled pink that I'd go to so much trouble. In all honesty, I can make them at night while I watch tv or listen to music, and I enjoy doing it.

To know they give so much pleasure is a bonus.

So, I can hear you asking ... "Why bother?"

I'll tell you why - I have friends and business associates who tell me every now and then that they STILL have a silk card I sent them several years back, in prime position - in their office or home - and they think of me each time they see it.

Starting to get my drift? Wouldn't it be wonderful for your clients to get a warm-fuzzy-feeling every time they saw a lovely card you'd sent them? The best bit is it costs not much more than the postage, but has a longer lasting effect than you can possibly imagine.

Go on - off you go, buy some cute cards and send off at least 5 per week. Won't be long and you'll be sending off more, as you build relationships with your clients.

Have a gorgeous week!
Teena!
BuildAWebsiteTonight.com

Tell me when this blog is updated

what is this?


Backup Schmackup : I'm Afraid, Very Afraid!

by Teena Hughes, Build a Website Tonight!

"Why should you be afraid?", I can hear you ask.

I just got an email from my friend Miche who said,

"My laptop is sick at the hospital. Hard Drive failure.
Am praying data can be retrieved."

Her exact words.

Ohhhh : tremors of fear running up and down my spine!

Why?

Because … and I have to be honest … I haven't *backed up* my laptop for ages!

Oh I can hear your derisive laughter, your looks of scorn … I can feel your disbelief.

Me - of all people - admitting this. My friends call me "TechieGirl"!

Well, the best part of my friend's scary dilemma is that it's forcing me into action!

I'm dusting off the cd burner and plugging into the power, plugging it into the USB slot - now how *hard* was that? I've got a stack of blank cds gathering dust on my desk … why not use them?

Hmm … why not do a *big* backup on the first of each month, and a *mini* backup every Monday [or Tuesday or Friday … whatever works best for you]?

::::: Plan it! :::::

OK - stick with me here - open your online Diary or Appointments Database or hard-copy Diary and make an appointment *with yourself* - which part of the week could you devote say a half hour to, to do a quick backup? What about when you sit down to open the mail, or read a report, do your return phonecalls? If you work from home, why not start the backup as soon as you get out of bed so it'll be done by the time you've had your walk, eaten your breakfast, and showered.

I can hear you saying, "Oh it'll take too long … I'll do it later … tomorrow … next week … next month …". And then one day I'll be getting an email or a call from you saying, "If only I'd backed up the computer …"

Imagine losing all your documents, projects, databases, passwords, software settings, names, addresses, phone numbers, email names, website links - YIKES! I'm scaring myself again!!!!

If I lost even *one* thing in that list above, I'd be in BIG trouble - REAL BIG trouble.

::::: What do I backup? :::::

Good question. The most important thing NOT to backup is your software.

You do have all the original cds, don't you? And you made copies of those cds when you bought the software, right, as a *backup* in case the original cd failed? Didn't you? Yeah, I thought so … no-one bothers to do that, but it's the one thing which could save your hair from going white overnight after your computer dies.

MUST backup:

* LOGINS, ALL passwords, FTP access codes, banking details, etc. Where do you currently keep this info? Please don't tell me it's in a little book on your desk … oh so easy to get lost, to get put in someone else's pocket, to go walk-about. You should have a password-protected spreadsheet or document, or even better - a password-protected database. I have a database which I open as soon as I create a new login, or add myself to a mailing list, or join a new news group etc - paste the info in *as* you create it, to ensure you'll *never* forget it. Sure, you sometimes get confirmation emails with this data … but if your computer has *died* … get the picture? You can't access the emails!

* CLIENT documents / projects / websites (if you're a developer), in fact ANYTHING which could cause grief if you lost it or didn't have a copy of it. If you've printed a lot of this stuff, what would you need if you had a *fire* and lost all your paper files? Think about that. Hard. Now make a list and maybe have a backup cd for each Client or group of clients, depending on your business.

* EMAIL software folder which should include ALL your emails. You do *keep* all emails don't you? Please tell me you're not one of those people who deletes emails as soon as you read them (business ones I mean). Have you ever considered that emails are a form of *database*? I can search my Eudora software for any word or phrase and in a nanosecond I have a list of emails relating to that item (all neatly filed in their email folders … but that's *another* article!). I *love* Eudora's features! Getting back to business, emails with historical information on projects are invaluable to see who said what and when they said it. It's a timeline, tracking resource, for a project's life.

* PHOTOS, personal, professional - unless you're using them all the time, these can be kept on CDs on a regular basis. When you download from the digital camera, save to cd straight away and save space on your hard drive [note to "self" : follow own suggestion]. If you have photos related to a project or client, save them to the Client cd you created earlier, if there's space.

* FINANCIALS. All your spreadsheets, MYOB or whatever other software you use to track financials. Every document which the tax department might one day want to see … for the past 7 years. Business plans, budgets, everything relating to your business which you'll need to continue to *be* in business.

* FAXES - do you use online faxing like I do? Where every incoming fax comes into my inbox as an email? From now on, whenever one arrives, put it into a folder called FAXES or save with your client data. Faxes are also a record of what's transpired - another form of database. Plus if you use this kind of fax service, you're saving trees. :o >

* INSURANCE. Keep quotes etc on your computer? You'll be needing these.

* DATABASES - all of them. A must. Trust me, you'll kick yourself if you need one of these you didn't bother backing up.

* COMPUTER DESKTOP. OK - what's still sitting on your desktop which hasn't be put away or filed yet? Probably a bunch o'stuff - clear this up before you backup, make your job that little bit easier.

* EXCEPTION to the SOFTWARE RULE above - if you've bought any software online, or downloaded any software or programs of any kind for which you did not receive a cd, then back it up. If you've still got the Installer file, save that - it'll save time.

* BROWSER Settings - go through your browser Preferences screens, take snapshots (like printscreen) of those settings - it'll save you a TON of time if you have to set up your email and ISP settings at a later date.

* PDFs : have you downloaded any pdfs or purchased any ebooks? Are they all in the same download folder, or in a PDF or eBook folder? You'll want to save these.

************
YIKES!
************

Oh boy - I just looked at my hard drive - 222 folders of stuff - I need to do some serious sorting and computer *housekeeping* before I do a backup, otherwise it'll take forever to sift through all that stuff! So here's the list of things to do:

* tip : do it in bite-sized pieces, baby steps, little chunks each day

* make a list of things you want to backup - think about your client info etc

* do your computer housekeeping, put things away in folders, then put those folders in main folders to tidy up your own special filing system - do this on one day so it's not too overwhelming

* on the next day, make sure you have spare cds - you might need a few, depending on how much filing needs to be done; go buy cds if you need to. Consider buying Read Write cds, rather than the regular cds - if you want to be able to add info to cds later.

* if you've got an internal cd burner in your computer, you're a lucky dog - if you've got an external one, plug it in and make sure it works

* when you're ready, start the software you need to backup (usually Toast or something similar)

* be prepared for this to take at least an hour, maybe more if you've got a ton of stuff, but *don't * put it off! An hour spent now could save you *weeks* of worry and work in the future!

* when you've done the first *big* backup, pat yourself on the back, you've accomplished a very important business task!!!

While you're feeling smug and proud of yourself, think about when you should do your next backup. How much work would you be ok about losing? One day's worth? One week's worth? How about a month of work? Whichever is the one you choose, make *that* the amount of time before you do your first *mini* backup. Don't be afraid to set other backup procedures for times which suit you, your projects, your clients.

The main question you need to ask yourself is,
………………………………………………………………..
"How much work would it be OK to *lose*
without it affecting me or my business?"
………………………………………………………………..

::::: DON'T FORGET :::::

Label your cds. How are you going to file them? In a cd box? Will they be in a hard plastic shell or sleeve? Where would it make sense to *see* the client name on the cover, when it's in the box? How easily would you be able to find a cd in that box? You can write on cds with thick permanent markers, or if you're really keen, you can print onto cd labels (available from many stationery companies).

Keep 2 backup copies.

If you don't work at home, it might be worthwhile keeping a backup copy of the backup - one at work, one at home. Just in case.

Now that I've scared myself silly, I'm off to dust the cd burner and make a latte - don't expect me to reply to your emails over the next few hours, I'm doing a backup!

Ciao ciao,
Teena!

* * * * *
About the Author

Teena Hughes * Director of Build A Website Tonight, successful ebusiness owner, and loves to help people get their business started.
BuildAWebsiteTonight.com
In order to use this article you must keep the Resource information intact.

Tell me when this blog is updated

what is this?


Looking for Blogs

Pop over to Technorati.com and type in your name, or your business name, product name etc. You might be surprised at what you find! Type a search term for your favourite topic ... you'll find blogs around the world where it's been mentioned - cool!

By doing this I discovered today there are people who have posted my articles to their blogs, and being the honest kind of souls we all like on the internet, the article was posted intact with my contact details and name.

This means others might click on over to my website after reading one of my articles - that's viral marketing, and I love it.

:o)

Tell me when this blog is updated

what is this?

Friday, February 24, 2006


HTML Validating your Website

I had an interesting question today ... a client wanted to know how to tell if their site HTML was validated, when using the web builder technology from BuildAWebsiteTonight.com.

Good question!

Yes, there are HTML validating sites out there,but you might get some odd responseswhen using a web builder for your website. This is due to the fact that theweb builder places its own code within the HTML.

This does not causea problem for the HTML to be read on any browser or operating system fromthe past 5 years. People using older technology will be challenged at manywebsites they visit, and really should upgrade ... :o)

My suggestion is to :
[a]join a forum for small business or other like-minded people, and ask themto look at your site - you will get lots of responses as to how it looks,trust me ... :o)

[b] ask your friends - they'll all be using differentmodels of different computers with different operating systems [Mac, Windows,Linux] as well as different versions of many different browsers.

This will give you a great cross section of visitors to critique whether or not your site appears in alignment.

Tip - if you don't want their critique on the contents or the colours, mention that up front!

Cheers
Teena
BuildAWebsiteTonight.com

Tell me when this blog is updated

what is this?


*Contact Us* tip

Never never never ever put a "mailto" link on a *Contact Us* button on your website.

Why?

It's rude - it takes the potential customer away from your site.

It's unexpected, and can confuse some website visitors.

Be kind and gentle - make your *Contact Us* link go to a page on your site, where you can give more info like your mailing address, hours of contact etc, and then a link which could say, "Please click here to email us".

Give them fair warning.

The same goes for pdfs - always explain a pdf is about to launch / open / download. Avoid surprising your website visitors , they might be using a dial-up account and this could bog them down unnecessarily.

Cheers
Teena
BuildAWebsiteTonight.com

Tell me when this blog is updated

what is this?


Websites : Cropping images on the fly

When you're travelling or away from your office for any period of time, you might wish you had access to all your image editing software, but alas ... you don't.

A cool tool I've come across is ImageCrop - you can download an image from your site, upload it to ImageCrop, make your cropping changes, and upload again to your site.

Quick as a breeze - it's one of those tools which will come in handy for sure.

Cheers
Teena
BuildAWebsiteTonight.com

Tell me when this blog is updated

what is this?